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Finding A Quality Auto Repair Shop New to your town or city? Looking for a good auto repair shop? The National Institute for Automotive Service Excellence (ASE), the non-profit organization that tests and certifies the competence of individual automotive repair technicians, knows a thing or two about selecting a vehicle repair facility. Whether you are new in town or you are just looking for a new shop, the experts at ASE offer some guidelines to help take some of the anxiety out of your search: Look for a repair facility before you need one; you can make better decisions when you are not rushed. Ask friends, co-workers and associates for recommendations. Consult local consumer organizations, such as the Better Business Bureau (BBB) and chambers of commerce, about the reputation of the shop. Inquire about the number, nature and resolution of complaints. Search online for business reviews and visit the shop’s Facebook page if one is available. You can learn a lot about a...

ASE: What's in It for Car Owners ASE Certification Program Helps Take the Guesswork Out of Finding a Good Technician Finding a competent auto technician need not be a matter of chance. Much of the guesswork has been eliminated, thanks to the national program conducted by the non-profit National Institute for Automotive Service Excellence (ASE). ASE tests and certifies automotive professionals in all major technical areas of repair and service. With more than 300,000 currently certified professionals, the ASE program is national in scope and has industry-wide acceptance and recognition. ASE-certified technicians and parts specialists can be found at every type of repair facility, from dealerships, service stations, and franchises to parts stores, independent garages, and even municipal fleets. Certification Benefits Motorists ASE certifies the technical competence of individual technicians, not repair facilities. Before taking ASE certification tests, many technicians att...