What Are Direct Repair Programs and Generic Auto Parts?
What Are Direct Repair Programs and Generic Auto Parts? Helpful Auto Insurance Q&A That Will Help You To Get Better Insurance Policy: Auto insurance is a highly competitive business. To help policyholders with the auto repair process, some insurance companies offer direct repair programs so that their customers have easy access to a recommended body shop. Some also offer one-stop shopping where a damaged car can get dropped off and an adjuster handles the claim, the car is fixed and often a replacement rental car is provided. When a car is damaged, an auto repair shop may provide a choice between original equipment manufacturer (OEM) and generic replacement parts. When navigating the claims process, it is important to understand the different options, and what choices are available to you under your policy. These frequently asked consumer questions can help guide you through the process. Q. What is a Direct Repair Program? A. A Direct Repair Program (DRP) is a...